The SmartHub bill-pay and account management portal is also the best app to send outage information directly from your mobile device to the PRECorp operations team.
After signing in to the app, you will notice a “Report An Issue” link at the top of the screen. Give this a tap and there will be two areas to choose from: Report Power Outage and Other Issues/General Inquiry. 
When reporting an outage, you can include photos and commentary on the outage. Always assume a line or service is energized, and keep a safe distance when taking a photo. 
This will assist the operations team as it deploys linemen and resources to address the issue. In this case, a picture can be worth a thousand words as it can speed up response time and getting the power back on safely.
This outage reporting feature is just one of many benefits the SmartHub app offers, including payment history, usage, and changes to your account. Learn more by calling PRECorp Member Service at 1-800-442-3630.